Of the day 23.11.2005 was in transmission Motozurnalu CR1, from - broadcast reportage about problems hereof wagon,
here her find in summary proceedings form in size mp3
(if refuse entry listen directly, click genuine button mice on given to legacy, will display window,
where enter " ulo ryes aim like " and with wo pine wood you skinning to the computer to later playback)
mp3 (recording coverage)
Part 1. introduction
coverage
familiarization with case (4,5MB)
Part 2. continuation formulation vice
SOS association wardships consumers (4,4MB)
Part 3. close formulation vice federation importers new
cars (3,2MB)
Left - handed Megane (legacy)
Complaint new wagon (legacy)
(23. 11. 2005 13:00)
Source: Motozurnal
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Heap of people always is taking purchase wagon more feeling than reason. Simply will fall in love to certain mock - up and is that a. The happier him will buy. Nor is will impalpable before find out accessible reference, how on dealer, whereto go, so on mock - up his brands. When the car functions how has, is that a as a matter of fact jedno. When the but begins annoy, all other unpleasant terms situation any further deteriorate.
Heart most listeners Motozurnalu simply wallops for definite mark. For one's there is no other than škodovka, next thinks, that except Fordu isn't car, other looking back for only alpha Romeo, heart next belongs to possibly mark Subaru.
"as well as give birth to man fan definite club. It has so on lifetime. Man is srdcar. Somebody is ever slavista, I am ever renaultar. The love for Renaultum from childhood was. My first car was Renault 5. Then am take turns several types, from Renaultu 8 over three-quarter bat, eleven, Renault 20, Renault 25, " says Tom porter, man which after of all good experiences with rolling stock French brands arbitrated come off car new, namely behind roughly 450 thousand crowns.
"is that a Renault Mégane series II adjustment sport. I am he said, that that's car, which produces already several years, so that already certainly will overfish such you initial flies. That already producer determine will know, what him annoies, such you child's bolistky."
Too long but from dreamt - of Megana his incomer displease. Forbore him namely function radio. Reseller him therefore invited to the set on exchange while one waits.
"already when radio unpack am he said, that it it is not correct, which would it had be. Only structure cooler on radio was entirely different, than had radio original. Perhaps after hour vain effort me engineer said, that radio isn't correct, that is likely to defective. Ordered next radio. Re - exist came. In supply indeed was it all radio ditto. Again then engineer undertook almost hourly vain fight. Then radio completely ofotili, cribbed all possible codes and subsequently on third try it correct radio come."
Man, which perceives car only as means of transport, would this already prove vex with range. Fan brands Tom porter but he said, that Renault belongs to to specialists on various variation during production, which is able to by return do a little problems. Radio truck on third try was but only start of ends. Car he began self turn round left.
"addressed am first dealer with it, my having that concrete problem. He me advised exchange tyres, to is felt turn over, that that'll some in a way badly molten rubber. Then am on them turn with it, that am exchange performed, and is that a beze changes, that would then was like, if it have given in order. But was me imparted, that is there probably problem in steering-swivel geometry, which am incurred alone. Said me, that standard price steering-swivel geometry is perhaps 3 000 crowns. At once but delivered, that I 3 000 crowns pay will not to be, that I'll pay only 500 crowns, because am their consumer and bought am car near they. It me of course stoped. I have said them, that there doesn't go about amount to 500 crowns, but about principle. Těžko from table somebody finds out, where's problem. I wanted, to me first pass judgment on trouble, and subsequently me announced, if am it incurred its gawkishness, or is concerned problem from production, incurred by, that aren't adjusted characteristics so, how have be. Nevertheless me was imparted, that that amount to 500 crowns pay I have to, because acts about setting steering-swivel geometry wagon, which producer dealer unconnected network."
Tom porter arbitrated run over to the other set, where after he disclaim money in advance. Car there had let to the second of the day. When the then next day phoned, how so went, said him, that turn over tires and car is in good order.
"communicated am them, that tires already am shuffled, that I think, that in tyres it is not. Re - exist asked technology, to to the wagon sit down and pass with him, even if before already in him rode two engineers, who no problem fail to materialize. Engineer wagon passed. I am him per hour called and he me communicate, that there definite problem is, that it to the lev really there is a draught, no matter what then not to be angry, but that correction will as far as on Wednesday. On Wednesday am came for wagon. Wagon am take too much, which was my error. Hasn't done am drive test, because am presumed, that when me engineer will communicate, that there problem is and that car there is a draught to the lev, that the defect will displaced."
Instruct rather from errors of others and will never neprebirejte wagon without thorough drive test. Nor from chartered set also continuation on that, so that on resulting invoice have had exactly itemized what from your wagon in set did.
Sir porter put car repair yet to the next set, but nor there him wagon repair fail to. Now is perhaps correct time to say, that am with wagon Tomase Vrátného rode. Car really much there is a draught to the lev. Not to matter a rap nor on slant road. Simply left forward. Perhaps some of the you say why owner such wagon from set at all pick.
"functions there a little psychology. All you recruit into about it, that car is in good order. That its in a way forge. That by, that variously shuffled rubbers and alike, there just the same any departure be is able to, but that all of it will sit down. That is that a only question time. But problem carry through. I here awaited from dealer, that hereto will build fair and en face and suggests some compensation behind it, that wagon in good order isn't. Nevertheless quite am wonder at above that, didn't we was sold wagon almost without margin what about would yet wanted."
Dissatisfied consumer then turn right on the importer, on Renault Česká republic, if would wasn't possible, to his wagon expertly see through they. The it though initially refused, finally but term already over lawyers yet arrange with. It already all situation pointed. Tom porter namely arbitrated that will require exchange wagon behind other, unexceptionable. Drawing left is though gravest, but not the only trouble, which on his Meganu displaies. A because owner alone works in claim letter detachment firm, which sells mobile phone, knows what has consumer according to law title.
"car is commodity be like any other. Has then biennial duration of guarantee. If defect discovers in first six months, gives civil code proprietor right require exchange or correction things. Rest in but up to you, what shortlisting. If same defect discovers third time, have you got right insist on avoidance, because on defect glares like on defect irremovable, " says Ivana Picková from consumer organization.
In spite of now it seems everything unambiguous, don't you know, that gentlemen of the long robe prove find all kind of noose, after which is again everything otherwise. Return but back to Meganu which goes left. Dealing with importer fall through according to images dissatisfied Tomase Vrátného. Decided to then set up Internet pages, where its case also with all groundwork to him publish. Thanks that him reports next dissatisfied customers. Possibly David Rendl, owner Renaultu Lagunas.
"first problem occurred next morning after it, what am car bought. Let us say ours firm. On tachometer was out 4,5 kilometres and make light pilot light, that car hasn't start. So that first draw-off mehanism. Car reputedly put in order. Next morning next draw-off mehanism. In principle shall I running 7 draw-off mehanism from whole republic with ruznejma disorder. Sometimes go also about repeated disturbances and big disturbances, for example tilt gear - box. Unpleasant arrangements. That access Renaultu was horrible. Then already with pains in principle also badly entertained reseller. Turn we're on celorepublikove substitution, but dead to us miss get to anyone, who'd with pains entertained. Wrote we're complaint of substitution Renaultu to the France. Let we're her through official channels translate. Was to us short responded, that is that a out of own line, that shall we convert to local substitution. Reserved circle. No solving, problems, three months am went on borrowed autos. Then was already also it problem. Say me, that rolling stock on lend aren't. Really unpleasant."
Even though both men from hereof benefit were only unhappies in all of republic and all other Renaulty trod like Swiss watch, also if she were truth only tenth from what say, is simply access Renaultu startling. If edgewise dissatisfied people have you got available every paper, by car you can give a lift, so importer Renaultu within three weeks mine tenacious bombing enamel, signals also SMS news at all nohow hedge. Then except that two - time promised that ozvat.
Doesn't go then nor so about quality out, well are it in the unshot only mere human produce, but about it, that according to owners new Renaultu Tomáše porter also David Rendla on payment wagon happen for motor works absolutely uninteresting. Which isn't pleasant report for fans and all proper representatives and dealer Renaultu twyfold.
Prohlaseni RENAULT CR to pripadu Mr Vratneho, just as to us was furnished:
"Sir Vratny reprehend on vehicle Renault Megane defect, near which it is impossible technically for a certainty urcit, whether her zpusobil sam his cinnosti, ci whether on ni relates odpovednost made, tzn. prodavajiciho. For odstraneni techno variance we're called upon Mr Vratneho to rendered soucinnosti and umozneni prohlidky vehicles. It infiltration Mr Vratny strictly odmitl. In ramci reklamacniho rizeni so bohuzel odmitl act upon heelpiece and give to potrebnou cooperated to vyrizeni complaint. Set car Freiberg so quote in situation, when is quite by itself from potrebnych information, and ac would counsels vec vyresil progress, which him trimmer heelpiece, edgewise Mr Vratneho him was doodad progress znemoznen.
Sir Vratny perspiration turning place on Renault CR, a..with with grafity about vyreseni he quoth. POzadali we're Mr Vratneho, to nam sdelil, jakym konkretnim impinged in he quoth him museum help, to was vyresena what most effective. Upon this grafity infiltration Mr Vratny opera no respond.
Spolecnost Renault CR, a.s.also their partner, intend in kazdem pripade get village svym zakonnym also by contract duties. Odmita- if Mr Vratny give to soucinnost to vyreseni complaint, it is impossible his nativity pass judgment on and prijmout odpovidajici reset. In addition, feeling- if Mr Vratny also pre - hundred opravnenym in aunt he quoth, ma moznost svych nativity domahat near nezavisleho court and initialize in aunt he quoth obcanskopravni rizeni. Bohuzel infiltration master progress legalni on the way Mr Vratny zneuziva sdelovacich prostredku to exactor spornych nativity and easier so circumvented rules platinous for withal obcany."
Author: Petr Kološ
(23. 11. 2005 13:00)
Source: Motozurnal
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Today solve complaint new out. Namely together with you, with our auditory. In first case, when we're spoke about rusting only two and half - year old Honde Accord, we're found out, that stop away about guarantee repair, because to damage get at running vehicles. At it evidence of security no relate. Nevertheless in the end went off importer owner wagon towards and correction him offered to. Next case already well immodesty. On the contrary behaviour importer Renaultu too likable isn't. Can we him label minimally like indifferent. Now but will have a look on problems with new autos generally.
In spite of we're today heard especially troubleshooting cases is most new owners by rolling stock surely satisfied. Nejenže then goes unfaulted, but when already any he will come, is without delay and to full satisfaction consumer solved.
"is fact, that today's development vehicles paies large attention. Especially in light of qualities of those vehicles. Also earlier was long way more complaint than today. Nevertheless suppose, that if problem will offer, is on one's behalf brands, to consumer quickly solved. Broils about return vehicles then isn't much. Are it rather reserve."
According to Pauline Tunkla from federation importers cars is able to come problem at problem solving troubles, which give těžko mete and prove. To the those caregory coincide possibly complaints on air - shafts heating, that are possibly rowdier than it is customary and all that jazz trouble.
"car is intricate product. It is possible say, that all bug give solve correction, it means at least by way of exchange defective part behind new. Always would then had be possibility solve given to trouble correction. There of course admits, that correction can be reclaimed and the like. Essentially pays, that if trouble it is impossible remove, then should be product interchanged."
But say of what trouble on car cannot remove? In last benefit are but could hear jednoznačnější words. That car them to a that according to law as well as possibly washing machine or television. A if adhere conditions sponsion, then do you go on all visit, didn't have would be pertinent exchange wagon problem. Especially during 1st half - year, when in the event of bug you can ourselves choose, if elect exchange or correction.
"see around with such cases, that on car discovers possibly same defect several times. Then has consumer right of rescission, indeed only if defect stunting upright usage things. If is for example all the time same defect on clutch, has consumer out of doubt right of rescission, byt third time traction trouble discovers suppose after a year and a half usage autos, " says Ivana Picková from consumer organization.
Even if may seem a, that law them to a ours side, don't you know ourselves how so goes practically. People, who with dealer no conclude must pass lengthy trial at chambers, unsummoned without lawyers, court experts and above all hard nerves. If then reason about about purchase new wagon, find out in advance in independent tests, how costs that which mock - up. As well as weigh to the what shop for car run over. Motivation would didn't have be but spared 5 thousand crowns, but rather it, how acts dealer consumers. Especially with those, who have problems. Simply approach hereto really responsibly, otherwise you namely is able to composedly state it, what people, which are listened in today's benefit - that spend a lot of money behind very little of music.
Matter of fact is then observance contract of purchase. In the have you got also itemized what exactly guarantee relates. At purchase wagon you all these things surely will explain every dealer. A remark in fine - fight Tomase Vrátného about return his wagon shall also henceforth watch and about result you tell in some from of other Motozurnalu.
Author: Petr Kološ
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